Natasha has over 20 years’ experience within children’s services and started her career within a residential setting as a project worker, supporting young people with complex needs, who had emotional behavioural difficulties and displayed challenging behaviour. Natasha then went on to gain experience working for Local Authorities as a Project Manager. In her role, Natasha worked across the different departments of children services, to include looked after children, leaving and after care, adoption and fostering, where she worked closely with social workers and families, supporting them to have their voice heard and to live independently. Natasha further developed her career, in an independent residential children’s home as an Assistant Manager. Here, Natasha worked with children and their families to achieve positive outcomes, de-escalate volatile situations, support young people with emotional regulation, day to day management of the home and staff, Regulation 44 and OFSTED inspections.

Prior to opening The Bright Connections Contact Centre, Natasha worked as a Contact Centre Manager, where she successfully established and developed the service, achieving an Enhanced National Association Child Contact Centre Accreditation (NACCC). Within her role as Contact Centre Manager, Natasha supervised contact, wrote balanced observation reports and supported parent(s) in building a positive relationship with their child(ren).

Alongside this, Natasha worked in the company's family assessment centre, supporting parents with all aspects of positive parenting, to include; basic care, emotional warmth, stimulation, working with professionals, routine planning and understanding attachment. Included in her role, was writing in depth balanced weekly reports for families and those involved in the care of the child(ren), namely social workers, children’s guardians, assessing social workers and the courts. Natasha also delivered parenting sessions consisting of, The Freedom Programme domestic violence, PAMS, Triple P positive parenting programme, self-esteem, healthy relationships and play therapy.

Natasha has undertaken various training in her career including Advanced Safeguarding, Domestic Violence, Drugs & Alcohol, CSE, therapeutic parenting and Understanding Attachment Disorder, First aid for children, NACCC Coordinator trainIng.

Natasha has completed a degree in Criminology and Social Policy where she achieved a 2:1. Natasha also has a Masters with distinction, in International Events Management.